Welcome to Zceppa Sentiment Analysis Dashboard. Here, you can analyze text data to determine its sentiment – whether it’s positive, negative, or mixed. You can either use the preloaded static sample data provided below or upload your own file (up to 10 rows) in Excel format. Ensure your file includes a column named Data or Review containing the text entries you'd like to analyze. The analysis results, along with the uploaded file name, will be displayed below.

The analysis focuses on the following key areas: customer service, expertise, pricing, appointment, and overall experience. Results will show the sentiment for each data entry based on these keywords.